I'm Brendan Hyland. I help regulated facilities transform their software, spreadsheets, workflows and documents from time-consuming, deviation-invoking, regulatory burdens, to the competitive advantage they were meant to be. Join me every week as we take a few minutes to explore, design, test and improve the critical systems we use in our facilities.
How do you prove you're you when signing a document?
|
Last time we left off with a cliff-hanger of a question: How do you prove you're you when signing a document? There are several ways I've seen that the 3rd party providers prove that it's you who's signed the document:
Obviously these are very different levels of assurance. Then there's the level of control you have over the signature - can anyone with access to an email just sign? Or do you have to log in to the service with a password? Or perhaps you need some kind of card or device to use the signature? As you might expect, there are standards that dictate the identity and security requirements behind different levels of electronic signatures - most prominently the Advanced Electronic Signatures (AdES) and Qualified electronic Signatures (QES) that have been adopted in the European Union. AdES guarantees that there's been identity verification, whereas QES add stringent requirements for, among other things, a qualified certificate and a device, such as a USB token, that you use to sign documents. Until next time, thanks for reading! – Brendan p.s. Enjoy this message? Read more at the Hyland Quality Systems website. |
The Daily HaiQu
I'm Brendan Hyland. I help regulated facilities transform their software, spreadsheets, workflows and documents from time-consuming, deviation-invoking, regulatory burdens, to the competitive advantage they were meant to be. Join me every week as we take a few minutes to explore, design, test and improve the critical systems we use in our facilities.
It’s the first step of the problem solving framework that I was taught back in Engineering school. Not ‘Plan’. Not “Define”. “I want to and I can”. That particular framework - the McMaster Six Step - never gained the popularity of the ones now used today, but in the end they all contain the same basic elements - research, planning & design, implementation, evaluation and iteration - just stated in different ways. However I’ve never really seen this particular element called out explicitly...
My eight year old son figured out a hack to make the music service work better for him. The kids have a Google smart speaker that is attached to a Spotify account so they can just ask for any of their favourite music. Anyone who has pre-teens in the house probably knows how much such a setup is used - all day every day. Coming from someone who had to run to the double-cassette boom box to press the record button any time a new favourite song came on the radio just so I could listen to it...
I’ve seen several quality leaders complain this week about their disappointment with generative AI - they’re not getting the results they expected. And I understand why - context is king! If you just ask AI to write a procedure or generate a quality document, you’ll get generic, mediocre output. Without enough context, AI can only produce something generic based on its training data. But how do you give it that context? By the time you’ve gone back and forth trying to “engineer the prompt” to...